Networks & fibre backbones
Structured cabling, fibre between buildings, switching and routing — designed for growth, labelled and documented.
VPN & WAN for any organisation
Kumasi · Accra · across West Africa
The technology behind hospitals, banks and businesses that can't afford downtime.
We design, install and support the networks, systems and software organisations run on — from the fibre backbone of a new hospital to the software your team uses every day.
Microsoft Partner
18+ years in IT
500+ projects delivered
18+years delivering IT in Ghana
500+projects completed
3hospital projects, from fibre to nurse call
24/7support for clients on a plan
Healthcare technology
From the fibre in the walls to the software at the front desk.
Hospitals depend on networks and systems that simply work — on night shifts, during emergencies, at full occupancy. We plan and install them so clinical teams can focus on patients.
- Fibre backbones and structured cabling across wards, theatres and outbuildings
- Servers, workstations, hospital-wide Wi-Fi and secure network design
- Nurse call, public address and paging — installed, configured and tested
- A hospital management system built for Ghanaian hospitals
What we do
One partner for the network, the systems and the software.
Fewer suppliers, one point of accountability, and a team that understands how all the pieces fit together.
Security & firewalls
Next-generation firewalls, secure remote access (VPN), antivirus from ESET, Bitdefender and Norton, and staff awareness.
CybersecurityServers & workstations
Supply, install and configure servers, storage, backups and end-user devices.
InfrastructureMicrosoft 365 & licensing
Genuine Windows, Microsoft 365 and Azure from a Microsoft partner, set up properly.
Microsoft solutionsSoftware, web & apps
Custom systems, websites, mobile apps, plus hosting and business email.
Software & webManaged IT support
A support plan with agreed response times: monitoring, preventive maintenance, a helpdesk your staff can reach, and engineers on site when it matters. Predictable monthly cost instead of emergency call-outs.
Support plansIT consulting
Plans, budgets and specifications — including for tenders.
Consulting
Our products
Software we've built for the way organisations here actually work.
New
Hospital Management System
Registration, consultations, laboratory, pharmacy, wards, billing and insurance claims — connected, so a patient's journey is recorded once and seen by everyone who needs it.
- Patient records and visits from front desk to discharge
- Billing, cashier and insurance claims in the same system
- Role-based access and audit trails for patient data
Helpdesk for corporate teams
Every IT request logged, assigned and tracked against an agreed response time — with a record of your devices and a knowledge base that answers common questions before they become tickets.
- Tickets by email and web, with priorities and SLAs
- Asset register: who has which laptop, licence and warranty
- Reports for management on volumes and response times
Featured projects
Trusted where it matters most.
Recent healthcare work — delivered directly, and as a key partner to subcontractors on larger hospital builds.
Near completion
Yellow Power Hospital
Network cabling and the fibre backbone for the hospital's data network.
Fibre backboneStructured cabling
Delivered
Adansi North District Hospital
Installation and configuration of servers, workstations, nurse call, Wi-Fi and PA/call systems.
ServersWorkstationsNurse callWi-FiPA / call
Delivered
Sekyere Kumawu District Hospital
Installation and configuration of servers, workstations, nurse call, Wi-Fi and PA/call systems.
ServersWorkstationsNurse callWi-FiPA / call
Banking & finance
The IT partner behind Ghana's community banks.
Community banks run their core banking and branch connectivity through ARB Apex Bank; we complement it — firewalls, SIEM monitoring, websites and SSL certificates, endpoint protection, licensing and a helpdesk every branch can reach.
IT for banks
Atwima Community Bank PLC
Ahafo Community Bank PLC
Capital Community Bank PLC
Ga Community Bank PLC
Upper Amenfi Community Bank PLC
Amanano Community Bank PLC
Atwima Mponua Community Bank PLC
Microsoft
Microsoft AI Cloud Partner Program (Partner ID 6457313): genuine licences, Microsoft 365 and Azure.
ESET
Multi-layered endpoint protection for business.
Bitdefender
Antivirus and endpoint security for servers and staff devices.
Norton
Cyber safety for small offices and home users.
How we work
Clear steps, documented results.
Survey
We visit the site, understand how you work and what's there today.
Design & quote
A specification, drawings where needed, and a fixed quotation — tender-ready.
Install & test
Neat, labelled installation; every link and system tested and handed over with documentation.
Support
Training for your staff and a support plan, so it keeps working long after handover.
About us
A Kumasi company serving Ghana and West Africa for more than 18 years.
Prime Info Tech Solutions is an IT services and software company and a member of the Microsoft AI Cloud Partner Program. For more than eighteen years we've helped hospitals, community banks (formerly rural banks) and businesses build technology they can rely on.
Our mission: to deliver reliable, scalable IT that helps organisations across West Africa grow and work better.
Our vision: to be West Africa's most trusted IT partner — known for quality work and clients who stay with us.
Engineers who show up
A local team for site surveys, installations and on-site support.
Standards-based work
Cabling and fibre installed, tested and documented to recognised industry standards.
One accountable partner
Network, devices, security and software from one team.
Tender-ready
Quotations, specifications and documentation for public and private procurement.
Questions
Frequently asked
Do you work outside Kumasi?
Yes. We're based in Kumasi and work across Ghana — our current hospital project is in Accra — and with clients elsewhere in West Africa.
Can you work with our main contractor on a new building?
Yes. On district hospital projects we've worked as a key partner to the subcontractor, handling the IT and low-current systems while others delivered the building.
Do you provide quotations for tenders?
Yes — itemised quotations or proforma invoices with specifications, valid for a stated period, and contract documentation when you award.
What happens after installation?
You get documentation and staff training, and you can choose a support plan with agreed response times. Our customers also get a client portal for invoices, receipts and support requests.
Can we see the Hospital Management System or Helpdesk before buying?
Yes. Book a demo below and we'll walk your team through it with your own workflows in mind.
Get in touch
Tell us what you're planning.
A new building, a network that keeps dropping, a system you're outgrowing — we'll respond within one working day.
Emailsupport@primeinfo.tech
Phone+233 24 495 8517
WhatsAppStart a conversation
OfficeKumasi, Ashanti Region, Ghana
Existing client?Log in to see invoices, receipts and requests